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Can You Upload a Background Check to Care.com

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Care.com Comes Under Fire for Groundwork Cheque Policies

Care.com, a website intended to assist parents and families find nannies, babysitters, daycare providers, or caregivers, has come under fire after aWall Street Journalexpose detailed the visitor's struggles with lawsuits and bad press. The article highlighted Intendance.com's vetting policies, with the headline stating that Care.com puts the "onus on families to check caregivers' backgrounds—sometimes with tragic outcomes."

The article began with a story about young twins who drowned in a puddle while they were in the intendance of an in-dwelling daycare provider near Knoxville, Tennessee. The daycare provider's Care.com profile had claimed that her business with state-licensed. Not only was this claim untrue, just the state had filed an injunction against the home daycare months earlier later on learning that the homeowner was caring for up to 11 children at once. In Tennessee, the constabulary requires in-home daycares to take a license if they volition exist looking after more v children "not related to the caregiver."

The WSJ article indicated that these types of situations—in which caregivers merits to exist state-licensed even though they aren't—are common. The paper likewise found "about 9 instances" from the past few years of caregivers listed on Intendance.com with criminal records afterwards defendant of committing crimes while caring for children or the elderly. These crimes—which ranged from theft to child corruption to sexual assault to murder—may have been prevented through the use of thorough background checks.

Care.com states on its website that information technology does "monitor site interactions and do some preliminary screening on members to promote a safe community." Nevertheless, Intendance.com too cautions users that information technology does not conduct background checks on caregivers or verify state licensing and other credentials. Instead, Care.com sells caregiver background checks as an add together-on choice. The WSJ article notes that these screening packages range in price from $59 to $300 on top of the $39-per-month fee that the site charges all users.

Sheila Marcelo, the chairwoman for the company, says Intendance.com is like LinkedIn in that it helps facilitate connections and hiring. Simply as LinkedIn does not verify the data listed on user profiles or run background checks on every user, Care.com does not vet caregivers who choose to list themselves on the site. If families wish to comport background checks on their caregivers, they must pay for that service separately.

A federal police force, Department 230 of the Communications Decency Act of 1996, at least partially protects Intendance.com's ability to take this opinion by property that technology companies cannot be held liable for the content posted by their users.

The WSJ article noted that Care.com has been slow about removing caregivers from its site after allegations well-nigh them have surfaced. In at to the lowest degree one case, a caregiver reported for molesting a kid remained on the site for weeks after the incident—long plenty to find several new victims. Parents have complained about Care.com not notifying them regarding issues with registered caregivers.

This story highlights the uncertainty that exists effectually groundwork checks and vetting in the gig economy. Users of gig-based services like Care.com cannot assume that the freelancers they hire have passed groundwork checks. Instead, it is essential to read about the policies and practices of the apps and services y'all use—and plan your own vetting safeguards appropriately.

Sources: https://www.care.com/groundwork-checks

http://download.militaryonesource.mil/12038/MOS/Articles/Tennessee_childcare.pdf

https://www.wsj.com/articles/care-com-puts-onus-on-families-to-bank check-caregivers-backgroundswith-sometimes-tragic-outcomes-11552088138

Michael Klazema

Virtually Michael Klazema The writer

Michael Klazema is Chief Marketing Technologist at EY-VODW.com and has over two decades of experience in digital consulting, online product management, and engineering science innovation. He is the lead author and editor for Dallas-based backgroundchecks.com with a focus on homo resource and employment screening developments.

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Source: https://www.backgroundchecks.com/blog/care-com-comes-under-fire-for-background-check-policies

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